Useful Expressions When Interviewing Clients For The First Time
- Did you find us OK? Please take a seat.
2. First of all if we could just exchange contact details to make communication easier. A couple of phone numbers, watsapp and an email address would be ideal.
3. If you could just give me a brief overview of the matter at hand, that would be great.
4. in order to proceed with this, I would need a retainer of 1000 euros. Our hourly rate for this job would be 250/hour.
5. Everything you say to me will be confidential, and won»t be communicated to anyone outside the firm without your permission.
6. Our next steps will be to to: a) to contact the other party with details of your claim b) allow them a reasonable period (eg..14 days) to satisfy the claim) c) issue proceedings if they don»t respond or reject the claim
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